Analyst Portal

Discussion	Started By	Replies	Views	Most Recent
Cireson Portal for Service Manager v8.2.0 is now available! Announcement	IT Monkey November 2017	6	293	Dieter_Saerens December 2017
New Community Category for your Custom Solutions & Code! Announcement	IT Monkey November 2016	3	65	David_Allen November 2016
Walk Through – Portal Deployment Example Part 1 Announcement	Joe_Burrows May 2016	0	1.8K	Joe_Burrows May 2016
Configure Send Email Question	Service_Desk2 2:49PM	0	5	Service_Desk2 2:49PM
Change position Support Group in MA form. Accepted Answer	Roelof_Luinge November 2018	7	71	Roelof_Luinge 1:59PM
how to remove manual acitivities or how to link a generic SR template to the +NEW bottom bar field Accepted Answer	Mina_Saidi February 12	6	37	Mina_Saidi February 18
Is it possible to create System.WorkItem.TroubleTicket.AnalystCommentLog via the Cireson API? Accepted Answer	John_Long February 18	4	13	Geoff_Ross February 18
Setting up a New Field in the Incident Form Accepted Answer	Matt_Overton February 12	9	35	Matt_Overton February 18
Is there a way to view the full path for Incident Classification (Category column in Portal)? Accepted Answer	Jacky_Gross June 2016	7	351	Jeremy_Whalen February 15
LogicApps Custom Connector / OpenAPI / Swagger Question	John_Long February 15	0	15	John_Long February 15
Changing Enum characters search limit Question	Gerhard_Goossens February 15	0	17	Gerhard_Goossens February 15
Analyst Portal QuickCreate Incident Work Item not working Accepted Answer	John_Debersaques February 14	1	21	James_Atance February 14
How to overwrite code in app.js? Accepted Answer	Margarete_Jussen February 12	9	42	Margarete_Jussen February 14
How to trigger Assign to Analyst by Group Accepted Answer	Mikkel_Madsen November 2018	24	212	Ryan_Lane February 13
Should the "Browes by Category" items collaps everytime you click on them? Answered	Karen_Bruster1 August 2017	4	24	Olena_Prychyna February 13
Once a request is 'cancelled' it cannot be re-opened? Answered	Jason_Meyer February 12	6	17	Jason_Meyer February 13
Analysts cant action/close tickets. "UnauthorisedAccess" error appears Accepted Answer	Mina_Saidi February 12	2	22	Mina_Saidi February 12
4000 character limit on Action Log, still allows to save but doesn't save anything. Accepted Answer	Jason_Meyer February 12	3	18	Tony_Collett February 12
Customize Change Status Task Answered	Gerhard_Goossens February 12	1	23	Brett_Moffett February 12
Cireson login page customization Answered	Jeff_Landers January 30	5	40	Jeff_Landers February 12
Hiding "acknowledge" option from tasks Accepted Answer	Mina_Saidi February 1	8	41	Mina_Saidi February 12
Adding reviewer with API Accepted Answer	Raymond_Didonato December 2018	8	38	Geoff_Ross February 11
Sync Issues Answered	Service_Desk2 February 6	4	57	Service_Desk2 February 11
Need to create portal search query with filters for "All Incident Resolved in Last 30 days" Accepted Answer	Yuriy_Mikhaylenko February 8	1	13	Ryan_Lane February 10
Expand 'User Input' On Review Activity for end user. Answered	Dean_Lintern February 8	1	15	Tom_Hendricks February 8
Hide Support Group Selection for End Users Answered	Andrew_Reiter February 8	2	26	Andrew_Reiter February 8
Assigning Privileges to Portal Administrators Answered	Jay_Rhoten February 6	2	21	Jay_Rhoten February 7
Where can I find the setup info (see screenshot) Answered	James_Palmer February 7	2	18	James_Palmer February 7
Email Watcher Accepted Answer	Kevin_Goodwin February 6	7	39	David_Johnsen February 7
Saved Search broken? Answered	Jason_Meyer February 5	2	20	Jason_Meyer February 6
Questions from a new guy Accepted Answer Closed	Service_Desk2 February 4	9	67	Geoff_Ross February 6
Custom CSS - Upgrade to Portal 8.12	Brendan_Smith January 16	8	73	Brendan_Smith February 6
SQL Table Widget Date Format Accepted Answer	Harold_Harris February 5	5	18	Harold_Harris February 6