Home

Analyst Portal

Archives for April 2017

Discussion List

Discussion
Started By
Replies
Views
Most Recent
SR Custom Status - Tags as Inactive in Analyst Portal
Answered ✓
Greg_TateGreg_Tate
2
11
Greg_TateGreg_Tate
We had a change that was created through a template that did not create all of the MA's. in Analyst Portal
Answered
Lou_GuardiaLou_Guardia
8
43
Lou_GuardiaLou_Guardia
Colour coding requests under review? in Analyst Portal
Answered
Alex_MarshAlex_Marsh
2
11
Alex_MarshAlex_Marsh
Changing Assigned To Picker to only include Analysts in Analyst Portal
Answered ✓
Steve_PardoeSteve_Pardoe
3
32
Brad_McKennaBrad_McKenna
Change Status - Easy method to Require Description Field in Analyst Portal
Answered
Brad_McKennaBrad_McKenna
7
96
CaterhamITSupportCaterhamITSupport
Old Incidents which not exist in Servicemanager DB in Analyst Portal
Answered ✓
Ozgur_SahinOzgur_Sahin
2
22
Ozgur_SahinOzgur_Sahin
SCSM Console Update to 2016 - Active Work Items View Not Working Correctly (Cireson Portal) in Analyst Portal
Answered ✓
Sam_PackerSam_Packer
3
171
Sam_PackerSam_Packer
Assign to Analyst by Group - Manual Activities in Analyst Portal
Answered
Alex_MarshAlex_Marsh
1
12
Tony_CollettTony_Collett
Implied Permissions as an End User, troubleshooting SR permissions in Analyst Portal
Answered
Adam_DzyackyAdam_Dzyacky
4
243
john_doylejohn_doyle
Is there a script to add end users to service management database? in Analyst Portal
Answered
Leon_VaughnLeon_Vaughn
8
203
Conner_WoodConner_Wood
Cireson Portal for Service Manager v7.4.x.9 is now available! in Analyst Portal
IT MonkeyIT Monkey
10
199
Russell_KlvacekRussell_Klvacek
Comments on jobs when the Affected User is already a Analyst in Analyst Portal
Answered
Sharon_SpearsSharon_Spears
3
31
Sharon_SpearsSharon_Spears
Upgrade Portal with Custom Dashboards in Analyst Portal
Answered
Omar_Al-OmariOmar_Al-Omari
2
61
Omar_Al-OmariOmar_Al-Omari
Created by permission in Analyst Portal
Answered
Magnus_Lundgren1Magnus_Lundgren1
1
1
Nicholas_VelichNicholas_Velich
Are we supposed to be able to update our Knowledge Base Article Enumeration Strings? in Analyst Portal
Answered ✓
Amanda_FeesAmanda_Fees
4
11
Amanda_FeesAmanda_Fees
Error: "Request Failed" on ticket creation/submission in Analyst Portal
Answered
Lou_GuardiaLou_Guardia
5
21
Lou_GuardiaLou_Guardia
Templates and the ability to relate a Cireson Knowledge Article in Analyst Portal
Answered ✓
Suleyman_OzdenSuleyman_Ozden
1
11
Nicholas_VelichNicholas_Velich
Supportgroup/Tierqueue - Mappings in javascript in Analyst Portal
Answered
Johana_von_LengerkeJohana_von_Lengerke
3
41
Konstantin_Slavin-BoKonstantin_Slavin-Bo
Hiding templates from showing? in Analyst Portal
Answered ✓
Suleyman_OzdenSuleyman_Ozden
18
489
Kris_SorensonKris_Sorenson
Has anyone been able to move a request into the TOP Request section manually. in Analyst Portal
Answered ✓
Lou_GuardiaLou_Guardia
3
33
Justin_ClarkeJustin_Clarke
Have been getting complaints from users that a red bell is showing up on the "My Work" console. in Analyst Portal
Answered
Lou_GuardiaLou_Guardia
6
81
john_doylejohn_doyle
Please specify your username preceded by your domain. in Analyst Portal
Answered
Ozgur_SahinOzgur_Sahin
5
61
Brian_WiestBrian_Wiest
Purging Work Items in Analyst Portal
Answered ✓
Greg_TateGreg_Tate
2
143
Greg_TateGreg_Tate
Object picker not loading in Analyst Portal
Answered ✓
Tuan_LuuTuan_Luu
6
103
Tuan_LuuTuan_Luu
Has anyone tried changing the format of the Cireson Console. in Analyst Portal
Answered ✓
Lou_GuardiaLou_Guardia
4
51
Lou_GuardiaLou_Guardia
Configuration Items from existing ticket in Analyst Portal
Answered ✓
Davin_ClouthierDavin_Clouthier
3
31
john_doylejohn_doyle
Cireson Portal dashboard reports in Analyst Portal
Answered ✓
Anthony_BrzozowskiAnthony_Brzozowski
4
171
Adam_DzyackyAdam_Dzyacky
Managers View for Team Requests in Analyst Portal
Answered
Alex_MarshAlex_Marsh
6
85
Alex_MarshAlex_Marsh
Work Item Grids - Force ID column to show full value in Analyst Portal
Answered ✓
Brian_WiestBrian_Wiest
1
52
Konstantin_Slavin-BoKonstantin_Slavin-Bo
How to filter a view to be analyst's closed incidents in Analyst Portal
Answered ✓
James_ToulmanJames_Toulman
2
72
James_ToulmanJames_Toulman