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Formal Cireson Support (phone, email, and web) is not included with the free Self-Service Portal – Community app. For trouble shooting assistance, take advantage of the Cireson Community to find answers to your questions. However, if you’d like to purchase a Support Package to access more formal Cireson Support (phone, email, and web), please contact us today to learn more on the pricing options.

Self-Service Portal - Community

Archives for September 2016
Discussion
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Crawling the Cireson Knowledge Base in Knowledge Base
Answered
Michael_BaldryMichael_Baldry
3
1
Dakota_GreenDakota_Green
Auto Setting fields in Send Email task on portal in Analyst Portal
Answered
Rob_RRob_R
1
11
Joe_BurrowsJoe_Burrows
show activites in General Discussion
Answered
Mark_GearyMark_Geary
1
11
Adam_DzyackyAdam_Dzyacky
8
Up Down
Be able to assign to me direct from the view in Service Manager Portal Feature Requests
Submitted
Thomas_StrombergThomas_Stromberg
2
11
Martin_BlomgrenMartin_Blomgren
Quickly assigning job to Analyst (can we expose the 'Assign to Me' task in individual ROs?) in Service Manager
Answered
Paul_DalkinPaul_Dalkin
1
11
Joe_BurrowsJoe_Burrows
SCSM Update Rollup - interaction with Cireson in Service Manager
Answered
PIERRE-LOUIS_DURRISPIERRE-LOUIS_DURRIS
4
31
PIERRE-LOUIS_DURRISPIERRE-LOUIS_DURRIS
AD connector and SCCM connectors not merging data in General Discussion
Answered
Jason_FloryJason_Flory
1
11
Brett_MoffettBrett_Moffett
Unable to Complete CR in Analyst Portal
Answered
Martyn_FearnMartyn_Fearn
2
21
Martyn_FearnMartyn_Fearn
15
Up Down
Add Change Requests to My Work view in Service Manager Portal Feature Requests
Submitted
Dmitry_GladyshevDmitry_Gladyshev
5
41
Michael_BaldryMichael_Baldry
Knowledge Article Category - Making visible/invisible for Users (AD Groups) in Knowledge Base
Answered
Raffael_JenzerRaffael_Jenzer
1
11
Dakota_GreenDakota_Green
Create a link to KB from Change form? in Analyst Portal
Answered
Martyn_FearnMartyn_Fearn
2
21
Martyn_FearnMartyn_Fearn
3
Up Down
Config Manager Ticker App Feature Request - Baltic letters on client computer. in Configuration Manager Apps
Submitted
Andrei_KozlovskiAndrei_Kozlovski
3
22
wally_meadwally_mead
6
Up Down
Alter WI search behaviour to ignore seconds in Service Manager Portal Feature Requests
Submitted
Leigh_KildayLeigh_Kilday
0
2
Leigh_KildayLeigh_Kilday
Defining Business Services in General Discussion
Answered
GordonGordon
1
12
Tom_HendricksTom_Hendricks
Prompt to Confirm Attachment Removal or Ability to Restrict Attachment Removal in Analyst Portal
Jonathan_BolesJonathan_Boles
0
11
Jonathan_BolesJonathan_Boles
3
Up Down
Modified by User in the Work Item overviews in Service Manager Portal Feature Requests
Submitted
Dennis_de_JagerDennis_de_Jager
0
1
Dennis_de_JagerDennis_de_Jager
Using other data sources in the SQL Table Widget and preserving click-through functionality in Analytics
Answered
Leigh_KildayLeigh_Kilday
1
11
Leigh_KildayLeigh_Kilday
7
Up Down
Mark comment as private after it has been saved in Service Manager Portal Feature Requests
Submitted
Kevin_GoodwinKevin_Goodwin
0
1
Kevin_GoodwinKevin_Goodwin
Mark comment as private in General Discussion
Answered
Kevin_GoodwinKevin_Goodwin
3
21
Kevin_GoodwinKevin_Goodwin
20
Up Down
Send Email to Allow Property/Placeholder Fields from SR/Incidents in Service Manager Portal Feature Requests
Submitted
David_JohnsenDavid_Johnsen
3
22
Nick_FlintNick_Flint
Custom Task: Loading a different form in Analyst Portal
Answered
Fredrik_BorchseniusFredrik_Borchsenius
1
12
Geoff_RossGeoff_Ross
System Center & Server 2016 Evaluations in Service Manager
James_AtanceJames_Atance
0
11
James_AtanceJames_Atance
Hiding enumeration values in Analyst Portal
Answered
Fredrik_BorchseniusFredrik_Borchsenius
4
31
Fredrik_BorchseniusFredrik_Borchsenius
Problem Management in General Discussion
GordonGordon
4
11
Adrian_PaechAdrian_Paech
Set LastModifiedSource to Portal when saving IR in Analyst Portal
Answered
David_DarlingDavid_Darling
1
11
Tony_CollettTony_Collett
11
Up Down
Make Paging Banner Clickable in Service Manager Portal Feature Requests
Submitted
Billy_WilsonBilly_Wilson
1
11
Adrian_MataiszAdrian_Mataisz
Portal customization - how can I include another .js file from CustomSpace in General Discussion
Answered
Dann_MichelsonDann_Michelson
6
111
Eugene_RackEugene_Rack
Duplicate entries when querying hardware and software assets. in Asset Management
Answered
Jarrett_FaulkJarrett_Faulk
1
11
merlenette_jonesmerlenette_jones
Cireson Releases New Lifecycle Management app and Migration Services to Help Organizations Success.. in General Discussion
Announcement
IT MonkeyIT Monkey
5
51
Leigh_KildayLeigh_Kilday
5
Up Down
Change Calendar (Outlook Plugin) - Colour Coding in All Other Feature Requests and Ideas
Submitted
Peter_SettlePeter_Settle
0
11
Peter_SettlePeter_Settle