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Formal Cireson Support (phone, email, and web) is not included with the free Self-Service Portal – Community app. For trouble shooting assistance, take advantage of the Cireson Community to find answers to your questions. However, if you’d like to purchase a Support Package to access more formal Cireson Support (phone, email, and web), please contact us today to learn more on the pricing options.

Self-Service Portal - Community

Archives for December 2017

Discussion List

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SSP new Installation issue. An error occurred while processing your request. in Self-Service Portal - Community
Answered
Ozgur_SahinOzgur_Sahin
6
182
Ozgur_SahinOzgur_Sahin
Monitoring wall in Self-Service Portal - Community
Answered
James_PalmerJames_Palmer
8
21
Brian_WiestBrian_Wiest
knowledge articles in Self-Service Portal - Community
Accepted Answer
James_PalmerJames_Palmer
4
11
James_PalmerJames_Palmer
notify analyst settings - service request in Self-Service Portal - Community
Answered
James_PalmerJames_Palmer
26
121
James_PalmerJames_Palmer
add affected user to Child Work Items in Self-Service Portal - Community
Accepted Answer
Aaron_BoockAaron_Boock
1
11
Aaron_BoockAaron_Boock
Are there any changes in the API for latest version 8.2.0.2012, will our customizations work ? in Self-Service Portal - Community
Accepted Answer
PrakharPrakhar
3
21
PrakharPrakhar
On adding an Action log in a Service request no notifications are sent. in Self-Service Portal - Community
Answered
James_PalmerJames_Palmer
13
31
James_PalmerJames_Palmer
I have a published request offering and is attached to the service offering, but it is showing in th in Self-Service Portal - Community
Accepted Answer
James_PalmerJames_Palmer
3
21
James_PalmerJames_Palmer
Error when a tech is trying to apply an action log in Self-Service Portal - Community
Answered
James_PalmerJames_Palmer
4
11
James_PalmerJames_Palmer
Bigger input fields in Self-Service Portal - Community
Accepted Answer
James_PalmerJames_Palmer
1
11
Brian_WiestBrian_Wiest
Single sign-on issues in Self-Service Portal - Community
Accepted Answer
spaspa
3
32
Adam_DzyackyAdam_Dzyacky
IR offering to Cireson SSP in Self-Service Portal - Community
Accepted Answer
TravisTravis
3
31
TravisTravis
Linking a Cireson portal created KB article to an SR? in Self-Service Portal - Community
Accepted Answer
James_PalmerJames_Palmer
2
21
Matt_MedleyMatt_Medley
Review activity in Self-Service Portal - Community
Answered
James_PalmerJames_Palmer
2
21
James_PalmerJames_Palmer
RA activities in Self-Service Portal - Community
Accepted Answer
James_PalmerJames_Palmer
2
11
James_PalmerJames_Palmer
Service catalog -> service request in Self-Service Portal - Community
Accepted Answer
James_PalmerJames_Palmer
1
21
James_AtanceJames_Atance
display the approvals in Self-Service Portal - Community
Answered
Medjkane_SalihaMedjkane_Saliha
3
21
Brian_WiestBrian_Wiest
Update of SCSM 2016 with the CiresonPortal in Self-Service Portal - Community
Answered
Medjkane_SalihaMedjkane_Saliha
8
81
Medjkane_SalihaMedjkane_Saliha
Can we upgrade Self-Service Portal from version 7.4.2012.9 to 8.2.0.2012 directly ? in Self-Service Portal - Community
Accepted Answer
PrakharPrakhar
1
31
john_doylejohn_doyle
Server Error in '/' Application ThrowKeyNotFoundException() +36 in Self-Service Portal - Community
Accepted Answer
TravisTravis
2
165
TravisTravis
Cannot create new Page in Self-Service Portal - Community
Answered
Rene89Rene89
9
51
john_doylejohn_doyle