We appreciate you taking the time to vote and add your suggestions to make our products awesome! Your request will be submitted to the community for review and inclusion into the backlog.

We recommend reviewing what is submitted before posting, in case your idea has already been submitted by another community member. If it has been submitted, vote for that existing feature request (by clicking the up arrow) to increase its opportunity of being added to Cireson solutions.

For more information around feature requests in the Cireson Community click here.

Service Manager Portal Feature Requests

Discussion	Started By	Replies	Views	Most Recent
82 Up Down Homepage customisation with Widgets Submitted	Geoff_Ross November 2016	11	465	Sean_Terry December 2019
77 Up Down Redesign the Service Catalog to Provide a Shopping Cart Experience - Cireson Self-Service Portal 1 2 Submitted	IT Monkey May 2016	38	1.9K	Mikkel_Madsen February 2020
72 Up Down Knowledge Base Templates Accepted	Brett_Moffett September 2016	11	432	Justin_Workman September 2019
68 Up Down Knowledge Base analyst content permissions Backlog Planning	Darren_Cuttriss August 2016	11	362	John_Beasley September 2020
67 Up Down Security Granularity for Request Offerings Within a Service Offering Accepted	Keith_Christofferson June 2016	22	722	Peter_Miklian November 2019
64 Up Down Send Email to Allow Property/Placeholder Fields from SR/Incidents Submitted	David_Johnsen September 2016	15	346	Michael_Costello October 2023
63 Up Down Ability to limit KB Articles to specific groups Submitted	Brett_Moffett July 2017	12	211	Sean_Terry December 2019
58 Up Down Work item count badges on menu items Submitted	Martin_Blomgren January 2017	6	223	Alex_Marsh July 2017
57 Up Down Chat App – The ability to utilize chat functionality in the Cireson Portal Submitted	IT Monkey May 2016	29	681	Sean_Terry December 2019
55 Up Down Quick Actions in grid view (My Work/Team Work/Active Work) Submitted	Martin_Blomgren January 2017	8	317	Peter_Miklian May 2020
54 Up Down Ability to edit Activity forms to remove unwanted fields to make for a cleaner UI and user experienc Submitted	Mark_Wahlert May 2016	10	231	Peter_Miklian June 2020
53 Up Down Clean Print Submitted	Ben_Nelson October 2016	17	261	Gerhard_Goossens December 2018
53 Up Down Promote Custom Views using Tokens to Analyst Portal Submitted	Erik_Luth May 2016	7	172	Mikkel_Madsen August 2018
49 Up Down Other Options for Filtering Data on SQL Widgets Submitted	Brett_Moffett February 2017	19	448	Simon_Zeinhofer October 2022
49 Up Down Ability to Hide Pages in Advanced Request Offering (ARO) just like Input Prompts Submitted	Brett_Moffett November 2016	7	73	Chris_Chekaluk1 August 2020
46 Up Down Allow Icons to Be Changed for Knowledge Base Articles Submitted	Jonathan_Boles July 2016	17	191	Mikkel_Madsen September 2019
43 Up Down Options for the Date/Time Picker Submitted	Chris_Keander June 2016	19	540	Alex_Marsh October 2017
43 Up Down Call a request offering from a link or script that prepopulates some fields Submitted	L_Schick May 2016	9	152	Peter_Miklian March 2021
43 Up Down Analyst out of office (OoO) notifications for Cireson Analyst Portal Submitted	IT Monkey May 2016	6	148	Adam_Dzyacky January 2019
42 Up Down My Active Work Items Feature Parity in the Portal for Review Activities Submitted	Brett_Moffett July 2016	6	53	Omar_Al-Omari September 2016
42 Up Down View a calendar of ALL changes (not just mine or my teams) Cireson Analyst Portal Submitted	IT Monkey May 2016	6	171	Justin_Workman September 2020
41 Up Down Request Offering Summary Page Submitted	David_Allen December 2016	10	271	Sean_Terry January 2022
40 Up Down Advanced Request Offering - Include Portal User Name token in Multiple Mapping Submitted	Billy_Wilson August 2016	5	102	Marco_Westerhoff February 2017
39 Up Down Notification / Message that someone else is watching the work item Submitted	Suleyman_Ozden July 2016	24	142	john_doyle December 2017
39 Up Down Making comment log more user friendly Submitted	PIERRE-LOUIS_DURRIS May 2016	19	393	Tony_Collett December 2017
38 Up Down Kanban Board for Work Items Submitted	CA_Luxemborg June 2017	16	342	Sean_Terry December 2022
38 Up Down Add keywords to Request Offerings to improve search in service catalog Submitted	Justin_Clarke August 2016	10	164	Adam_Dzyacky October 2020
38 Up Down Add a Closed tab or check box for requests on the Team Requests view in Cireson SSP and AP Submitted	IT Monkey May 2016	15	141	Mikkel_Madsen July 2019
37 Up Down Knowledge approver role and version control Submitted	Leigh_Kilday May 2016	4	44	Dwayne_McGordon April 2017
36 Up Down Search: Ability to search as users type Submitted	Sean_Terry November 2016	8	61	Gabriel_Lences March 2021

Service Manager Portal Feature Requests

Discussion List

CIRESON COMMUNITY WEB SITE