We recommend reviewing what is submitted before posting, in case your idea has already been submitted by another community member. If it has been submitted, vote for that existing feature request (by clicking the up arrow) to increase its opportunity of being added to Cireson solutions.
For more information around feature requests in the Cireson Community click here.
Custom Tasks from the Outlook Console
|Within the main SCSM console there is a Tasks Panel that lets you do many things along with running custom or build in tasks that then automatically get registered to the support request (such as ping related CI) It would be very useful to have these brought over into the outlook console. This would really make the outlook console the one stop shop for SCSM requests. At the moment we still have to go into the console if you want to complete these requests and have them added automatically to the request.|