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Link in "Reminder Email" for open items should open workitem in Cireson portal - Notify Analyst

Jan_Tajo_Fittkau

Jan_Tajo_Fittkau Customer IT Monkey ✭

May 2016 in Service Manager Console App Feature Requests

Using the reminder feature of Notify Analyst I would like to be able to change the look and feel of the send email and include the WorkItem ID as a clickable link that takes the user directly to the work item in the portal.

7

7

7 votes

Submitted · Last Updated May 2016

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Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.

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Address of Agent: 1620 Fifth Avenue, Suite 875, San Diego, CA 92101

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