Changing Details Listed for Featured/Popular KB Articles on Home Page

Jonathan_Boles

Jonathan_Boles Customer Ninja IT Monkey ✭✭✭✭

February 2017 in Analyst Portal

Good Day Cireson Community,

We are looking to upgrade our HR Service Center Portal to the latest and greatest version of the portal all the way from its current version 4.0.10. One of the changes included the newer version of the portals was the KB article rating and details. I'm wondering, is it possible to remove some or all of the details (Rating, View count, Last Modified Date) from below the article title? I'd also be curious to know if it is possible to change the details to include other details from within the KB Article such as Category and Type.

Any help of suggestions you could provide would be most appreciated!

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Answers

james_kleinschnitz Cireson Dev, Product Owner Advanced IT Monkey ✭✭✭

March 2017

Checkout this KB for info on how to hide this information:
https://support.cireson.com/KnowledgeBase/View/1216#/

But there is not a way to display additional data.

THANKS

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Jonathan_Boles Customer Ninja IT Monkey ✭✭✭✭

March 2017 edited March 2017

Hi @james_kleinschnitz, is there anyway to hide this information (mainly looking at the rating info) from this listing on the home page where it shows feature/popular articles as well as when performing a search?

0

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