Assign To Analyst By Group in Portal for CR and MA

Rudy_Michiels Member IT Monkey ✭

June 2017 in Analyst Portal

Hi,
I did what was needed to have the assign by group working in the SCSM console but now I want to be able to do this in the portal for CR and MA (like we use it for SR). Is this possible? How?
Thanks,
Rudy

Answers

Peter_Settle Customer Advanced IT Monkey ✭✭✭

June 2017

I think this was discussed last week, It will require some customisation.

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Peter_Settle Customer Advanced IT Monkey ✭✭✭

June 2017

You may want to take a look at this https://community.cireson.com/discussion/2476/assign-to-analyst-by-group-manual-activities

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Peter_Settle Customer Advanced IT Monkey ✭✭✭

June 2017

Rudy_Michiels This could be what you are looking for.
https://community.cireson.com/discussion/169/add-support-group-field-to-portal-ma-activity-form/p1

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