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Develop a Run PowerShell activity
This would eliminate the need to create an Orchestrator runbook to run (in some cases, very little) PowerShell code. Then sync to Service Manager. Then create Runbook template. Then I can use the code in a Service Request template. Let me paste in my code, and when the activity is In Progress, code is executed.
Comments
Where I'm going with this is the defining permissions around that - the most flexible thing would be to pass the current Windows creds to execute said PS (as opposed to SCSM svc account). But it's with that said, I'd personally create PS Tasks that couldn't be edited for the sake of control/saving people from themselves.
http://itnetx.ch/products/productivity-pack-for-scsm/
saying that we use workflows a lot, and I highly recommend them over run books (for internal SCSM processing tasks)
ADrian