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Gridview record cap - any issues with upping this number?

Paul_DalkinPaul_Dalkin Member IT Monkey ✭
Hi All

I'm trying to create dashboards for a busy service desk, and we currently have the GVRC set to 5000 work items, which means that only that number of records could be returned from any search (which is what my dashboards are based on). Is there any danger in server performance suffering if we up this figure?

As we already have 15k jobs since August, would it be in our interests to install the full Analytics suite rather than relying on the out of the box portal dashboards?


Best Answer


  • Paul_DalkinPaul_Dalkin Member IT Monkey ✭
    Cheers Geoff - wondered if this was the case!
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