Home Service Manager Portal Feature Requests
We appreciate you taking the time to vote and add your suggestions to make our products awesome! Your request will be submitted to the community for review and inclusion into the backlog.

We recommend reviewing what is submitted before posting, in case your idea has already been submitted by another community member. If it has been submitted, vote for that existing feature request (by clicking the up arrow) to increase its opportunity of being added to Cireson solutions.

For more information around feature requests in the Cireson Community click here.

Portal Send Email task: include recipients and subject in action log

Tom_HendricksTom_Hendricks Customer Super IT Monkey ✭✭✭✭✭
Currently, when an analyst uses the Send Email task from a ticket, the email they send gets sent directly through SMTP, but the body and the sender are logged in the action log.

However, it is not possible for peers or a supervisor to see who the email was sent to or what the subject was.  It would be helpful if this information could be logged in with the comment or through some other means. 
9 votes

Submitted · Last Updated


Sign In or Register to comment.