Portal not working
Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭The error tell you it cannot find the DC by host name, T/S your network settings on the primary workflow server.
Check the IP/DNS/Gateway settings.7
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2. Do you have the Console and Portal mappings completed for your Support Groups?
MS provided this to force a FULL AD sync on the connector.
Select * from LFX.datasource
Locate your AD connector row and take the number and replace the # with the datasource number
exec [LFX].[ResetWatermarkForDataSource] #,'erroroutput'
Run you AD Connector. Once complete restart your cachebuilder with the lastmodified clear.
If Full DO NOT have the check box enabled for group expansion.
"Automatically add user of AD Groups imported by this connector"
This is one of the biggest performance hitters.
If your are only importing specific OU's then you will want to have group expansion on, this way it populates your SCSM users not imported by that specific OU group members.
My AD connector connects to a Root OU not the root of the domain and I have automatically add users of AD groups checked
Also recommend a SCSM full Cache clear procedure.
Look for the connector kicking off and then look for another reporting it finished.
Also make sure none of the AD groups are in the deleted items in SCSM administration.
Its either account related or network related.
If you feel the account is correct. Can you reach the DC thru the network?
If you have ADUC installed on the management server see if it connects.
Perform a LDAP query from the management server ETC.
Check the IP/DNS/Gateway settings.