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Errors from Cireson Platform - Main in the eventlog

Martin_EdlichMartin_Edlich Customer IT Monkey ✭
Hi
We keep getting Exception creating instance of BootstrapHandler PlatformCache.Data.LifecycleManagement.RecompileDynamicEdmIfNecessary in the application eventlog on the server hosting the Cireson solution. It started when we upgraded to both version 2016 and 8.x after the Service Manager was updated to 1807 from 2012. The error is writtten to the evenlog countless times.

Full error:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Cireson Platform - Main" />
  <EventID Qualifiers="0">0</EventID>
  <Level>2</Level>
  <Task>0</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2019-01-14T14:46:09.000000000Z" />
  <EventRecordID>695439</EventRecordID>
  <Channel>Application</Channel>
  <Computer>BSHscsmMS1.bshus.bsh</Computer>
  <Security />
  </System>
- <EventData>
  <Data>Exception creating instance of BootstrapHandler PlatformCache.Data.LifecycleManagement.RecompileDynamicEdmIfNecessary</Data>
  </EventData>
  </Event>


Any ideas?

Best Answer

  • Martin_EdlichMartin_Edlich Customer IT Monkey ✭
    Accepted Answer
    Never mind. We discovered a lot of unsuccessful logins from the Platform Cache to the Servicemanager database. After correcting this, the errors disappeared.

Answers

  • Martin_EdlichMartin_Edlich Customer IT Monkey ✭
    Accepted Answer
    Never mind. We discovered a lot of unsuccessful logins from the Platform Cache to the Servicemanager database. After correcting this, the errors disappeared.
  • Margarete_JussenMargarete_Jussen Customer Adept IT Monkey ✭✭

    I have got the same error message after installing the latest Web Portal Version including CMDB. Our new view New Config Items in portal is empty.  Does anyone know what we did wrong? Regards, Margret

    System

    - Provider
    [ Name] Cireson Platform - Main
    - EventID 0
    [ Qualifiers] 0
    Level 2
    Task 0
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2019-03-08T10:06:41.350056100Z
    EventRecordID 81106
    Channel Application
    Computer AS-SCSMTEST33.klinikum.rwth-aachen.de
    Security

    - EventData

    Exception creating instance of BootstrapHandler PlatformCache.Data.LifecycleManagement.RecompileDynamicEdmIfNecessary


  • Margarete_JussenMargarete_Jussen Customer Adept IT Monkey ✭✭
    - System
      - Provider
       [ Name]  Cireson Platform - Main
       - EventID 0
       [ Qualifiers]  0
        Level 2
        Task 0
        Keywords 0x80000000000000
       - TimeCreated
       [ SystemTime]  2019-03-08T10:06:41.350056100Z
        EventRecordID 81106
        Channel Application
        Computer AS-SCSMTEST33.klinikum.rwth-aachen.de
        Security
     - EventData
       Exception creating instance of BootstrapHandler PlatformCache.Data.LifecycleManagement.RecompileDynamicEdmIfNecessary
  • Jeff_LandersJeff_Landers Customer IT Monkey ✭

    We are getting this error upon the initial install. Anyone else seeing this?

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