2 days ago i added a new user to a scsm role and to the cireson analysts group. late yesterday afternoon she got access to the portal. that took nearly 24 hours.
yesterday afternoon we found that she had only read rights, so she could not edit any work items. so i added her to another group.
Now this morning she still couldn't edit work items. and that is like 18h after i added her to the group and ran the AD connectors.
so i did this:
First stop the Cache Builder service and then run the following commands against the ServiceManagement DB:
- TRUNCATE TABLE CI$User
- TRUNCATE TABLE CI$DomainGroup
- TRUNCATE TABLE LastModified
- Restart the IIS app pool
- Restart the website
all of the groups is a member of our Cireson_Analysts group.
so, really slow sync and settings being overwritten. what is happening?