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Keep collapsed groups collapsed after refresh interval

Gabriel_Lences

Gabriel_Lences Customer Advanced IT Monkey ✭✭✭

September 2019 edited September 2019 in Service Manager Portal Feature Requests

Hi folks,

originally I posted this on the cireson support since i thought it was a bug , but apparently it's not so posting over here. If you group any column in views like "my work, my requests, etc" and collapse the group(s), they get auto-expanded after the refresh interval expires.

This is quite annoying since this means there's practically no difference between grouping and sorting if the collapsed groups don't stay collapsed even after the refresh interval.

Maybe there's some javascript enthusiasist who'd like to take a look at this behaviour? 😊

Thanks,

G.

10

10

10 votes

Submitted · Last Updated September 2019

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