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New Items in the CMDB Portal

Brian_WinterBrian_Winter Customer Adept IT Monkey ✭✭

Any way to Add new items in the CMDB? I was hoping to have to full functionality from the Console available in the Portal.

Thx!

Best Answer

Answers

  • Shane_WhiteShane_White Cireson Support Ninja IT Monkey ✭✭✭✭

    Hi @Brian_Winter

    What items in particular were you looking to add in? If it is configuration items you can use the Dynamic Data Feature to cache these in the portal:

    https://support.cireson.com/KnowledgeBase/View/2451#/

    Thanks,

    Shane

  • Brian_WinterBrian_Winter Customer Adept IT Monkey ✭✭

    Currently we have several groups maintaining such things as Environments, POs, Warranties, Leases, as well as a number of custom CIs (such as Legal Entities, Regions, etc.).

    We have to deploy the SCSM console to this small groups, provide training, custom access and so forth. It's great that we can look up and edit CIs in the portal now. But it would go far to be able to Add New items.

  • Brian_WinterBrian_Winter Customer Adept IT Monkey ✭✭

    Yes, I can get them into the Platform Cache and portal. It's just the New feature that's a problem.

  • Shane_WhiteShane_White Cireson Support Ninja IT Monkey ✭✭✭✭

    No worries, could always raise that as a new feature if you don't want to get something custom built! 😁

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