New Items in the CMDB Portal
Brian_Winter
Customer Advanced IT Monkey ✭✭✭
in CMDB Portal
Any way to Add new items in the CMDB? I was hoping to have to full functionality from the Console available in the Portal.
Thx!
0
Best Answer
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Shane_White
Cireson Support Super IT Monkey ✭✭✭✭✭
So you are able to now bring these through into the Portal using the Dynamic Data?
To Add new Items, I believe there is API calls you can make to create new CI's and with customisations you could probably achieve this, but will let someone with a bigger brain than me to figure that out!
May be worth reaching out to Consulting to see how much work that would be to build to be honest!
Thanks,
Shane
5
Answers
Hi @Brian_Winter
What items in particular were you looking to add in? If it is configuration items you can use the Dynamic Data Feature to cache these in the portal:
https://support.cireson.com/KnowledgeBase/View/2451#/
Thanks,
Shane
Currently we have several groups maintaining such things as Environments, POs, Warranties, Leases, as well as a number of custom CIs (such as Legal Entities, Regions, etc.).
We have to deploy the SCSM console to this small groups, provide training, custom access and so forth. It's great that we can look up and edit CIs in the portal now. But it would go far to be able to Add New items.
Hi @Brian_Winter
So you are able to now bring these through into the Portal using the Dynamic Data?
To Add new Items, I believe there is API calls you can make to create new CI's and with customisations you could probably achieve this, but will let someone with a bigger brain than me to figure that out!
May be worth reaching out to Consulting to see how much work that would be to build to be honest!
Thanks,
Shane
Yes, I can get them into the Platform Cache and portal. It's just the New feature that's a problem.
No worries, could always raise that as a new feature if you don't want to get something custom built! 😁