Home General Discussion

Problem with Re-sync

I have two identical configuration items "Environments". I SCSM db(servicemanager) is only one this item, in Cireson db (servicemanagement) are two identical configuration items. How I can make resync or delete invalid item from servicemanagement db?


  • Justin_WorkmanJustin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

    @Roman_Nepomniashchii - You can truncate the ConfigurationItem table in ServiceManagement and restart the cachebuilder. It will repopulate the valid CIs.

    You might validate that the object doesn't exist in SCSM by using powershell like this:

    Get-SCSMObject -Id <guid from the screenshot>

    It could be that the object is in a 'Pending Delete' status.

Sign In or Register to comment.