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Resolution Description Required on Change Status Task

Shane_WhiteShane_White Cireson Support Super IT Monkey ✭✭✭✭✭
edited July 20 in Cireson Uploads

Hi Community!

I had a customer request for this, built out the solution with the help of @cherryln_yap and sharing with you all!

I noticed on the community a few people had asked about making the Resolution Description Required on the existing Change Status task and noticed most of the people just built custom resolve tasks, which is great! BUT, doesn't help when you still want to change the status of the Incident.

Please check out the below code and let me know if this is helpful, just copy and paste the code into custom.js, or use a script loader (recommended):

EDIT: I have removed the lines in custom.js to overwrite the required text, and have made the fix in CSS instead which persists it when opening and closing the window. So copy and paste the content from custom.css.txt to custom.css.

Thanks all!

Shane 😁

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