Cireson - Knowledge Base

CaterhamITSupport

CaterhamITSupport Member Advanced IT Monkey ✭✭✭

November 2020 in General Discussion

Dear All,

Is there a way to upload a document / attach a file to a knowledge base article?

Kind Regards

Daniel

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Best Answer

CaterhamITSupport Member Advanced IT Monkey ✭✭✭

November 2020 Answer ✓

I actually sorted this now by uploading a document to SSRS DWH and can http ref it in a KB.
All ok and thank for the help.
Daniel

0

Answers

Gabriel_Lences Customer Advanced IT Monkey ✭✭✭

November 2020

Hi Daniel,
not that I'm aware of unfortunately. The knowledge base part of the portal needs a LOT of improvements, i brainstormed some ideas in this thread. https://community.cireson.com/discussion/comment/20432#Comment_20432

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CaterhamITSupport Member Advanced IT Monkey ✭✭✭

November 2020

Ok maybe I can create a folder in the root of the CiresonPortal folder and put documents in there. Each KB could reference files in there.
How would I secure them though i.e. how to secure the url / folder with username and password / authenticate?

0
CaterhamITSupport Member Advanced IT Monkey ✭✭✭

November 2020 Answer ✓

I actually sorted this now by uploading a document to SSRS DWH and can http ref it in a KB.
All ok and thank for the help.
Daniel

0

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your physical or electronic signature;
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Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.

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