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Task to Apply Template for IR/SR

Nathan_Bates

Nathan_Bates Member IT Monkey ✭

March 2021 in Service Manager Portal Feature Requests

I have had request to have the apply template task that is in the console available in the portal for IR/SR. I know that you can create a new work items with the templates that are available, but would be nice to also have the ability to apply template to work items that are already active.

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Submitted · Last Updated March 2021

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