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Cannot publish Request Offerings

Margarete_Jussen

Margarete_Jussen Customer Adept IT Monkey ✭✭

August 2017 in Service Manager

Hello, we built a test Environment for SCSM 2016 before upgrading our product Environment. My collegue used a test Version of the Life Cycle App. Now I am not able to publish any Request Offering or Service Offering. I installed the latest Version of Cireson Portal today. I deleted Cireson Setup first and after Installation of New Cireson Portal I imported the ARO mpb but nothing changed. I can see knowledge base articles but no Request Offerings.

Does anyone has an idea what happened?

Regards

Margret

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Margarete_Jussen Customer Adept IT Monkey ✭✭

August 2017 Answer ✓

I found it. All Service Offerings whyever had lost their Assignment of Request Offerings.

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Margarete_Jussen Customer Adept IT Monkey ✭✭

August 2017

Some additional Information:
We use SQL 2016 and Windows Server 2016.

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Margarete_Jussen Customer Adept IT Monkey ✭✭

August 2017 Answer ✓

I found it. All Service Offerings whyever had lost their Assignment of Request Offerings.

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All contents of the Cireson Community Web Site are: Copyright 2016 by Cireson, LLC and/or its suppliers. All rights reserved.

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Cireson respects the intellectual property of others and asks that users of the Cireson Community Web Site do the same. In connection with the Cireson Community Web Site, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination, in appropriate circumstances, of users of the Cireson Community Web Site who are repeat infringers of intellectual property rights, including copyrights. If you believe that one of the Cireson Community Web Site users is, through the use of the Cireson Community Web Site, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to 17 U.S.C. § 512(c)) must be provided to our designated Copyright Agent:

your physical or electronic signature;
identification of the copyrighted work(s) that you claim to have been infringed;
identification of the material on our services that you claim is infringing and that you request us to remove;
sufficient information to permit us to locate such material;
your address, telephone number, and e-mail address;
a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and
a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.

Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.

Designated Agent: Matthew W. Deen, Esq.

Address of Agent: 1620 Fifth Avenue, Suite 875, San Diego, CA 92101

Telephone: 619-993-8873

Fax: 888-244-8458

Email: matt.deen@cireson.com