Options
Skip notification vor skipped parallel activities
Margarete_Jussen
Customer Adept IT Monkey ✭✭
Does anyone know how to skip notifications to reviewer when parallel Review activity ist skipped. Our users complain about getting a mail in case there is nothing for them to prove.
0
Best Answer
-
Options
merlenette_jones
Member Advanced IT Monkey ✭✭✭
Hello Margarete,Margarete_Jussen said:Does anyone know how to skip notifications to reviewer when parallel Review activity ist skipped. Our users complain about getting a mail in case there is nothing for them to prove.
I would suggest implementing our Notify Analyst solution - https://support.cireson.com/KnowledgeBase/View/1#/ - install instructions
https://support.cireson.com/software/downloads/NotifyAnalyst-v7.5.2012.17.zip - app download
Thank you,
Merle5
Answers
I would suggest implementing our Notify Analyst solution - https://support.cireson.com/KnowledgeBase/View/1#/ - install instructions
https://support.cireson.com/software/downloads/NotifyAnalyst-v7.5.2012.17.zip - app download
Thank you,
Merle
Hello Merle,
I had no time to test your idea until today. We are still using this app and I do not find a way to avoid analyst notification in case of skipped parallel activities.
Regards
Margret
We still have our problem. This is our SR template we have the problem with. The parallel activities are set to skipped but the notifications are still sent to our customers.