Home Service Manager

How do you handle a Change Request going back to the CAB to re-vote (re-approve)

Eric_KrasnerEric_Krasner Customer Advanced IT Monkey ✭✭✭
If an implementer needs to modify the CR after it has been voted on and approved, thus requiring it to go back to the CAB to approve again, how do you handle this?
Does "Return to Activity" force a reset on the voting? 
Not sure how to handle this.  Any input would be appreciated.

Best Answer

  • Eric_KrasnerEric_Krasner Customer Advanced IT Monkey ✭✭✭
    Answer ✓
    OK, so after some testing, when you return to a review activity, it automatically resets the voting.

Answers

  • Eric_KrasnerEric_Krasner Customer Advanced IT Monkey ✭✭✭
    Answer ✓
    OK, so after some testing, when you return to a review activity, it automatically resets the voting.
Sign In or Register to comment.