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Effective January 30, 2018 this app has been retired by Cireson. Cireson will no longer provide future feature updates, security patches, or support. However, the functionality you know and love has been enhanced and integrated into the new True Control Center.

To get the most of out of your System Center investment and to ensure compatibility with other software applications and systems, we recommend you take advantage of the True Control Center. Take it for a test drive in our online demo lab or request a free 30-day trial.

Remote Manage App - Connection issues

Huw_FieldingHuw_Fielding Customer IT Monkey ✭
Hi All,

We are currently using the Remote Manage App from several servers (and Desktops), however, we have noticed that when connecting to Clients that are Active/Online, it fails to connect (suggesting to Wake On LAN). 
This seems to be a really sporadic issue, with the same Client connecting 1 minute, then not the next  - and vice versa.
I have run through the Cireson FAQ on this, but all WinRM functions are enabled and firewall rules allowed.

There are no errors in event viewer on the SCCM app server, the client machine, or the server running the App (if different to SCCM server).

Has anyone had any similar issues with this app?

Any suggestions for troubleshooting?

Best Answer

Answers

  • Huw_FieldingHuw_Fielding Customer IT Monkey ✭
    Thanks Wally, it does seem to still be happening.
    Will need to invest some time in investigating the cause of it.

    Thanks
  • wally_meadwally_mead Member Advanced IT Monkey ✭✭✭
    Certainly do let us all know if you come up with anything additional on it.
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