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Can't save changes to Service Requests in Cireson Portal

Martyn_Hancox Customer IT Monkey ✭

October 2017 in Analyst Portal

We are getting the following error when we try to save a change to a Service Request in the Cireson Portal:

"Microsoft.EnterpriseManagement.Common.ObjectNotFoundException: An object of class ManagementPackClass with ID xx cannot be found"

I do a search for the management pack in question and nothing appears so yes it can't be found but none have been deleted. Incidents and Change Requests are fine.

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Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

October 2017

Have you recently made changes to the Service Request forms in the console?

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