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Catalogs
Veljko_Sero
Customer IT Monkey ✭
I updated to the Cireson scsm portal rom v 7.1 and so fat I noticed that I cannot open any catalog item or create a new one. The error is that default template cannot be found. ( see snapshots). Also it looks there was some models for some catalogs which I do not see in scsm console.
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Geoff_Ross
Cireson Consultant O.G.
Hi Veljko,
This is due to a change that came in v8 to allow different form layouts for different groups of people for Cireson Asset Management forms. The default forms have been adjusted to allow for this, but it looks like you are using a custom form that is not v8 compatible.
The easiest way would be to recopy the default template, and reapply your customisation.
See here
https://support.cireson.com/KnowledgeBase/View/1403#/
NOTE: Custom Asset Management forms created prior to version 8 of the Portal are no longer compatible. To use Custom Asset Management forms in version 8, copy the corresponding file from /CiresonPortal/Scripts/Forms/Templates into your CustomSpace directory, and reapply your custom changes. V8 Asset Management forms have been changed to bring them in line with the work item forms. Asset forms now support multiple versions that can be assigned to different groups.
Geoff5
Answers
This is due to a change that came in v8 to allow different form layouts for different groups of people for Cireson Asset Management forms. The default forms have been adjusted to allow for this, but it looks like you are using a custom form that is not v8 compatible.
The easiest way would be to recopy the default template, and reapply your customisation.
See here
https://support.cireson.com/KnowledgeBase/View/1403#/
NOTE: Custom Asset Management forms created prior to version 8 of the Portal are no longer compatible. To use Custom Asset Management forms in version 8, copy the corresponding file from /CiresonPortal/Scripts/Forms/Templates into your CustomSpace directory, and reapply your custom changes. V8 Asset Management forms have been changed to bring them in line with the work item forms. Asset forms now support multiple versions that can be assigned to different groups.
Geoff