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Action log / History - Display recipients email address

Eugene_Rack

Eugene_Rack Customer Adept IT Monkey ✭✭

May 2016 in Service Manager Portal Feature Requests

When we use the sendmail option to send to affected user and/or analyst and/or external support company we do not see the recipients of the email in the history or Action log. There are times we are trying to determine if all parties have been emailed but the action log entry or History does not show these details.

Kind regards

Eugene

10

10

10 votes

Submitted · Last Updated May 2016

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Sean_Terry Customer Advanced IT Monkey ✭✭✭

June 2016

I recently noticed the same thing and it would be really useful for tracking notifications.

0

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