how to automatically set "assigned user"-field to user who closed workitem, if field is empty?
We are pretty new to Orchestrator but we already love it.
We often have situations where somebody closes a workitem but don't assign it to itself (a lot of BMC Remedy users).
So the workitem is closed but the "assigned user"- field is still empty what is not nice.
How can we achieve that by using Orchestrator runbooks?
I guess it's something like setting a trigger to "closing a workitem" or similar and update the assigned user field with the person who closed it, right?
Thanks and best regards