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2 Cireson Server(different versions) - 1 Database

Ozgur_Sahin

Ozgur_Sahin Customer IT Monkey ✭

November 2017 in Self-Service Portal - Community

Hello
We use an old version of Cireson Portal.
I want to test the new version.
My question is,
Can I create a new server and ınstall the new version of Cireson and connect to the existing servicemangement DB and use it?
That is, there will be 2 different versions of Cireson portal connected to PROD service management DB.
The URLs of Cireson will be different. I will use both of them.

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James_Atance Cireson Support Advanced IT Monkey ✭✭✭

November 2017 Answer ✓

Hi,

You wont be able to point it to the existing ServiceManagement DB as during an upgrade process the SQL tables of the DB are modified, which will stop the previous Portal version working correctly.

Regards
James

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James_Atance Cireson Support Advanced IT Monkey ✭✭✭

November 2017 Answer ✓

Yes, just make sure you give the ServiceManagement DB a different name ie ServiceManagement2017

5

Answers

Options
James_Atance Cireson Support Advanced IT Monkey ✭✭✭

November 2017 Answer ✓

Hi,

You wont be able to point it to the existing ServiceManagement DB as during an upgrade process the SQL tables of the DB are modified, which will stop the previous Portal version working correctly.

Regards
James

5
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Ozgur_Sahin Customer IT Monkey ✭

November 2017

Thank you
our old version is connected to servicemangementDB
So can create a new DB(Newservicemanagement DB), connect it to the new version and use?

I don't want to delete the old version, because of the End Users are using, but in this time I want to test the new version with PROD data.

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James_Atance Cireson Support Advanced IT Monkey ✭✭✭

November 2017 Answer ✓

Yes, just make sure you give the ServiceManagement DB a different name ie ServiceManagement2017

5

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