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"Owner" Field in KB Advanced Search

Kevin_Goodwin

Kevin_Goodwin Customer Advanced IT Monkey ✭✭✭

December 2017 in Service Manager Portal Feature Requests

Can we get an "Owner" field added to the advanced search option for KB's? I am trying to divvy out review work and want to give all of the authors their own docs to review, but I can't search by owner, only by created user. Since I imported most of our KB's when we got the portal, I show as the user that created over half of our KB's.

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Submitted · Last Updated December 2017

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Kevin_Goodwin Customer Advanced IT Monkey ✭✭✭

December 2017

While we're at it, might as well as an export option for that list and add a column option to the KB dashboard for the "Owner"

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