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Single sign-on issues

spa

spa Member IT Monkey ✭

December 2017 in Self-Service Portal - Community

We just installed the community portal to check it out, but we're having trouble with the single sign-on functionality.

We ran the installer with windows authentication turned on, and the portal is installed on a secondary management server.

Despite this, we're still getting prompted to authenticate when browsing to the portal.

Anyone able to offer some suggestions as to the cause of this? We're using an out-of-the-box install, so it's a fresh installation and has never worked.

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Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

December 2017 Answer ✓

It sounds like you may be missing this site in your Intranet Zone which by default allows Windows Authentication to occur without creds.

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Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

December 2017 Answer ✓

It sounds like you may be missing this site in your Intranet Zone which by default allows Windows Authentication to occur without creds.

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spa Member IT Monkey ✭

December 2017

You are quite right! Can't believe we missed that.

Thanks!

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Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

December 2017

Those kinda things get even the best of us. Glad to help!

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