IR to SR: Set classification
when i convert an IR to SR i also would like to set the classification. Can i do that?
Below is the code snippet that closes the IR. Could i just add another line that sets the desired Classification? If yes, can anyone help me with that line? I dont know how to get the GUID of the classification...
// Set the IR's Status/ResolutionDescription/ResolvedDate
finalir.Status.Id = "2b8830b6-59f0-f574-9c2a-f4b4682f1681";
finalir.ResolutionDescription = "This Incident was converted to a Service Request."
finalir.ResolvedDate = new Date().toISOString().split(".");