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Migrate KB articles from 1 installation to another

Filip_Theyssens

Filip_Theyssens Partner IT Monkey ✭

January 2018 in Analyst Portal

Hello all,

We have setup a new SCSM environment and are preparing the move from the old to the new.

I was wondering how we could move the KB articles from the current ServiceManagement DB to the new.

Does anyone have any experience with this?

Thanks!

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Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

January 2018 Answer ✓

See post https://community.cireson.com/discussion/comment/12303#Comment_12303
I include a link on KB only content. But also there are the other pieces to consider when lifting Cireson portal to a new farm. Note the DB lift and drop worked fine for us.

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Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

January 2018 Answer ✓

See post https://community.cireson.com/discussion/comment/12303#Comment_12303
I include a link on KB only content. But also there are the other pieces to consider when lifting Cireson portal to a new farm. Note the DB lift and drop worked fine for us.

5

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