Add columns for attributes of custom CI

Steve_Barnard Partner IT Monkey ✭

February 2018 in Analyst Portal

Hi,

I've create a custom CI class which has custom attributes. When I add this CI to the related items of an Incident, it only shows the DisplayName (which is useless to me, it shows MD4). How do I add a custom attribute Eg. Device Name to the search list and to the information that is displayed?

Answers

Steve_Barnard Partner IT Monkey ✭

February 2018

I think what I essentially need to do is somehow change the default DisplayName property in SCSM to concatenate the ID that is picks up with another attribute Eg.MD1-Steve's IPhone. Not sure how you do this though. So when you pick a CI from the list, it doesn't just show the Config Item ID

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