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Ability to relate knowledge articles to other items

Sean_TerrySean_Terry Customer Advanced IT Monkey ✭✭✭
I can see you can relate it to Service Offerings and Request Offerings.

Can we have similar functionality to the Microsoft Console? Not seen this mentioned elsewhere.



5 votes

Submitted · Last Updated

Comments

  • Frederik_VandendriesFrederik_Vandendries Customer IT Monkey ✭
    We would like to link a knowledge base article to a business service. Actually we were thinking to create business service description documents inside the HTML knowledgebase, because the default properties are not suitable for all our information regarding to the business service.
  • Tom_HendricksTom_Hendricks Customer Super IT Monkey ✭✭✭✭✭
    Not sure how I missed this one last year.  +1!
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