Home Analyst Portal

How can I tell Who "acknowledged" an incident thereby setting First Response Date

Keena_TurnerKeena_Turner Customer IT Monkey ✭

I need to track who set the First Response Date.  Is there a field in the database that captures the logged-in user who clicked "Acknowledge" from the tasks in the portal?  I can see it in the History, but I need a field that I can get with a SQL query.

Best Answer

Answers

Sign In or Register to comment.