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Grooming of the WorkItems table

Alexander_Axberg

Alexander_Axberg Member Adept IT Monkey ✭✭

April 2018 in Service Manager Portal Feature Requests

When closed workitems gets groomed from service manager, they linger in the WorkItems table in the portal DB. A scheduled job that grooms this table at the same retentionperiod as the ServiceManager DB would be nice.
The Analytics DB already seems to have this functionality.
Data in the WorkItems table makes them visible in the portal, but are unable to be viewed since they no longer exist.

13

13

13 votes

Submitted · Last Updated April 2018

Comments

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Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

April 2018

Yes please.

0
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Tom_Hendricks Customer Super IT Monkey ✭✭✭✭✭

April 2018

+1, only because +10 is not possible.

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Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

April 2018

@Tom_Hendricks Ah we could all dream to have more than +1 so we could weight our hopeful feature requests.I would +10 as well. Currently I have to do this manually via script.

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Konstantin_Slavin-Bo Customer Ninja IT Monkey ✭✭✭✭

April 2018

@Brian_Wiest How do you +10 via a script?
Also voted, this is really needed!

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