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Cireson Portal User Guide or User documentation?

Jason_MeyerJason_Meyer Customer Advanced IT Monkey ✭✭✭
edited April 2018 in General Discussion
Does Cireson have any user documentation for this product that we can share with our staff?   We are spending a lot of time training/documenting how to to basic work in this tool and sure could use some help.

Answers

  • donson_phamdonson_pham Member Adept IT Monkey ✭✭
    Hi Jason, 

    Unfortunate, we do not have a one stop shop user guide for the portal that is tailored toward End-Users.  I have one that I had created for my clients, but those are created specifically for their environment and work process and might throw your end users off. 
  • Jason_MeyerJason_Meyer Customer Advanced IT Monkey ✭✭✭
    Is there nothing?  Not even a general guide?
  • Rob_RadabaughRob_Radabaugh Customer IT Monkey ✭
    @Jason_Meyer I'm in the middle of building out KBs for general usage of the portal for end users, FAQs, etc. I think the main reason that there aren't 'general guides' available is because every environment is so different. I can't see anything that I'm building right now being useful for another environment. 
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