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How to get assets to show up in portal

Ian_Shaeffer

Ian_Shaeffer Customer IT Monkey ✭

September 2017 in Asset Management

I have installed the asset management tool and added the connector to import some assets with a csv file, but how do I get them to show up in the portal.

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james_kleinschnitz Cireson Dev, Product Owner Advanced IT Monkey ✭✭✭

September 2017 Answer ✓

Once you have installed and Licensed Asset Managment in SCSM the Asset Managment functionality will become available in the portal. Make sure you are a member of the AssetManagerADGroup that is set in the SettingsItem table:
https://support.cireson.com/KnowledgeBase/View/1327#/

Also, make sure the Asset Managment Navigation items are visible and scoped correctly:
https://support.cireson.com/KnowledgeBase/View/23#

2

Answers

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james_kleinschnitz Cireson Dev, Product Owner Advanced IT Monkey ✭✭✭

September 2017 Answer ✓

Once you have installed and Licensed Asset Managment in SCSM the Asset Managment functionality will become available in the portal. Make sure you are a member of the AssetManagerADGroup that is set in the SettingsItem table:
https://support.cireson.com/KnowledgeBase/View/1327#/

Also, make sure the Asset Managment Navigation items are visible and scoped correctly:
https://support.cireson.com/KnowledgeBase/View/23#

2
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damon_mulligan Cireson Consultant Advanced IT Monkey ✭✭✭

April 2018

@Ian_Shaeffer
It has been a while. How is everything going? Were you able to get it working?

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