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Catalog Group membership weirdness
Stephane_Bouillon
Customer Advanced IT Monkey ✭✭✭
Hi, I have a catalog group in which I have added a few service offerings and a few subgroups. When I look at the properties in the console, everything looks ok. However, when I click on the "View Group Members" in the task pane I get a list that does not contain all services, but only a few of them. What is going on ?
This is what I see when editing the catalog group:
And when I click on the View Group Members task:
Is there some task or refresh that needs to run ? I already restarted the Cache Builder Service but still this problem remains.
Stephane
This is what I see when editing the catalog group:
And when I click on the View Group Members task:
Is there some task or refresh that needs to run ? I already restarted the Cache Builder Service but still this problem remains.
Stephane
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Brian_Wiest
Customer Super IT Monkey ✭✭✭✭✭
The group members is showing properly based on what you placed in properties.
Note there is a difference between SCSM group members and Cireson group members. Meaning that in SCSM you have to include all the Service Offerings AND all the nested Request Offerings in the SO's.
But what happens in the portal is that Cireson security trims via the SO only. So when adding the SO's to a group membership all the nested RO's automatically map and are viewable on the portal.
Note not sure why you are placing AD group members into the group. If you are attempting to provide access to the users listed on you screenshot you have to create a security role and provide them access to just that group.
HTH6
Answers
Note there is a difference between SCSM group members and Cireson group members. Meaning that in SCSM you have to include all the Service Offerings AND all the nested Request Offerings in the SO's.
But what happens in the portal is that Cireson security trims via the SO only. So when adding the SO's to a group membership all the nested RO's automatically map and are viewable on the portal.
Note not sure why you are placing AD group members into the group. If you are attempting to provide access to the users listed on you screenshot you have to create a security role and provide them access to just that group.
HTH
I was under the assumption that when I create a CG with a few services in it and then add this to another CG as a subgroup then the services in the first would be added to the second.