I have one user that cannot see any of the query results for one specific adv. RO. This is the only RO that uses query results. The account can access and see all the appropriate ROs for that account. Other accounts have no problem viewing the query results.
I have performed the following steps to try to identify and correct this issue:
- Checked RO permissions. Though he can see and get into the RO and see all of the prompts and pull downs, I still checked his access rights with the stored procedure spCheck_UserRequestOfferingPermissions. The account does have access to the SO and RO.
- I have rebuilt the CacheBuilder by truncating the [ServiceManagement].[dbo].[LastModified] table, restarting the CacheBuilder service account, and then waiting until all 6 rows reappear.
- I had the account refresh their browser cache on both IE and in Chrome.
Current Portal Version: 22.214.171.1242
Management Pack Version: 7.7.2012.185