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Search for IR/SR 90 Days or tickets a certain number of days open.

Bobby_Walker

Bobby_Walker Customer IT Monkey ✭

July 2018 in Service Manager Portal Feature Requests

Show me tickets that were open for 90 days or more in the last Quarter, the last year, EVER.

I want to be able to search for these things from the portal and not need SQL server access and run a query.

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1 votes

Submitted · Last Updated July 2018

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Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

July 2018

Just an FYI raised here as well - https://community.cireson.com/discussion/3613/is-it-possible-to-connect-the-search-capability-to-the-service-manager-data-warehouse

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