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"Affected User CI" Auto-Populates with "Users" Primary Assigned Asset.

Adrian_PaechAdrian_Paech Customer Advanced IT Monkey ✭✭✭

Essentially the same functionality as the Console (where it auto-looks up the user's primary Asset) and populates it in a drop down box to be quickly added as a related CI.

This is actually the main feature preventing us from using the portal across the board, as our first level analysts require this feature all the time.

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Answers

  • Adrian_PaechAdrian_Paech Customer Advanced IT Monkey ✭✭✭
    Hey Ross,
    Not sure why but the Affected User Items Drop Down box is always blank for us, even when you click on the "drop down", its like it tries to populate, but nothing appears.
    However, if I open up the same call ( / affected user) in the console, I can see Affected User CI drop down box auto-pupulate with the correct CI.
    Seems like it should work (and pre-populate), but it does not seem to?
    Is there a fix or special configuration for this to work?

    Regards,
    Adrian
  • Adrian_PaechAdrian_Paech Customer Advanced IT Monkey ✭✭✭
    Fixed! (I was running 5.0.3). Is now working under 5.0.6.

    Thanks again! :)
  • Joe_BurrowsJoe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭
    Awesome thanks @Adrian_Paech for the update :)
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