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Customising Home Page for Users
Essentially the goal was to provide a simple, uncluttered way for the end users to begin their journey with the IT Support options we supply them with.
To that end I have created a really simple Home Page with Four Options for now.
These Options basically just have Links (yet to be created or determined) to the appropriate SR, IR or URL that is relevant to the end users request.
I based my approach on the Custom Calendar code supplied by Steve Tuel at this location.
I still have some work to do with my CSS to improve the general layout and "branding" to match the client specifications, however that is just a matter of doing some further customisation in the custom.theme.min.css file, currently working on for a Friday afternoon, not a bad way to end the week :-)