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ServiceManagement DB Log File

Ozge_Ozkaya

Ozge_Ozkaya Member Adept IT Monkey ✭✭

September 2018 in Self-Service Portal - Community

I have been using the Community Portal for couple of months. I have noticed that ServiceManagement_log file size is above 150 GB. Is this normal? How to avoid this kind of situations in the future?

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Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

September 2018 edited September 2018 Answer ✓

The Recovery Model for the database can be set in SQL Server Management Studio. You can also preform a Shrink against ServiceManagement_log through SSMS as well.

https://docs.microsoft.com/en-us/sql/relational-databases/backup-restore/view-or-change-the-recovery-model-of-a-database-sql-server?view=sql-server-2017

https://www.mssqltips.com/sqlservertutorial/3311/how-to-shrink-the-transaction-log/

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Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

September 2018

You can change the recovery model of your ServiceManager DB to Simple as opposed to Full.

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Ozge_Ozkaya Member Adept IT Monkey ✭✭

September 2018

Hi @Justin_Workman. Is this a Portal Setting?

How can I reduce the log file size?

Is purging recommended for ServiceManagement DB?

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Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

September 2018 edited September 2018 Answer ✓

The Recovery Model for the database can be set in SQL Server Management Studio. You can also preform a Shrink against ServiceManagement_log through SSMS as well.

https://docs.microsoft.com/en-us/sql/relational-databases/backup-restore/view-or-change-the-recovery-model-of-a-database-sql-server?view=sql-server-2017

https://www.mssqltips.com/sqlservertutorial/3311/how-to-shrink-the-transaction-log/

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