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Send Email Subject (When using templates)

Anders_Spaelling

Anders_Spaelling Premier Partner IT Monkey ✭

June 2016 in Service Manager Portal Feature Requests

When selecting a template in the portal send email solution the subject is changed from "[id123] title of request" to "[id123] subject from template".
Not sure if this is a bug or how it always worked. Having both the request ID and title is nice for the receiver of the email.

What I would like to see happen is to append the template subject to the existing subject.

Can someone tell me if this is working as intended?

9

9

9 votes

Submitted · Last Updated June 2016

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Magnus_Lundgren1 Customer Adept IT Monkey ✭✭

October 2018

If you dont want the subject to change after you select a template you can comment out line 156 in
CiresonPortal\Scripts\forms\tasks\sendEmail\controller.js

//this.set("emailSubject", subject); //comment out this line
this.set("emailHTMLMessage", content);

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