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Copy and paste screenshots

Kat_Rhodes

Kat_Rhodes Customer IT Monkey ✭

October 2018 in Service Manager Portal Feature Requests

Maybe this is already out there, but I can't find it.
Give the End users ability to copy and paste screenshots into new request offering

7

7

7 votes

Submitted · Last Updated October 2018

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Tom_Hendricks Customer Super IT Monkey ✭✭✭✭✭

October 2018

If you change the data type of one of your form fields (or add a new one) from "string" or "longstring" to "Editor" they will have this ability.

Be careful, however, because each editor control on a given page slows down the load time noticeably (Kendo's fault, not Cireson's, as far as I can tell).

Having said all of this, a dedicated control for this purpose that loads the screenshot in as an attachment instead of an inline image might be a great idea worth voting up.

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Roland_Kind Partner Advanced IT Monkey ✭✭✭

October 2018

maybe this helps ?
https://community.cireson.com/discussion/3570/request-offerings-and-pasting-images-possible-solution#latest

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Carol_Lee Customer IT Monkey ✭

November 2018

I cannot believe we have to request this. Zendesk has this feature already.

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