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Enable fast, short link Link KB Article to multiple categories

Marek_Lefek

Marek_Lefek Customer Advanced IT Monkey ✭✭✭

October 2018 in Service Manager Portal Feature Requests

It would be great to simply add link to other articles eg. entering article title or ID as it works in mediawiki.
Eg.

User Guide: Knowledge Homepage]]Check article [[User Guide: Knowledge Homepage]]
Check article  [[#1273 |

Would looks like:

Check article User Guide: Knowledge Homepage.

According to post https://community.cireson.com/discussion/2912/how-can-i-easily-link-articles-between-them

2

2

2 votes

Submitted · Last Updated October 2018

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Tom_Hendricks Customer Super IT Monkey ✭✭✭✭✭

October 2018

You are asking for Markdown support--something I asked for before we even purchased the product. There are other Feature Requests that have been made over the years for this (such as this one), but they never seem to get many votes. This seems odd to me, since I get asked about it frequently by my users.

Maybe the wind is changing direction on this one...?

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