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Show all previous user requests in incident.js

Kenneth_McMichael

Kenneth_McMichael Customer IT Monkey ✭

September 2018 in Analyst Portal

I'm trying to recreate the option in a tab in the incident.js that shows up when you examine the affected user and click 'more details'.

I copied this from the more details page but it just shows blank data - anyone know what is missing?

name: "UserRequest",

rows: [

{

columnFieldList: [

{ name: "", type: "multipleObjectPicker", PropertyName: "MyRequest", ClassId: "F59821E2-0364-ED2C-19E3-752EFBB1ECE9", PropertyToDisplay: {Id:"Id",Title:"Title","Status.Name":"Status",LastModified:"LastModified"},ShowAddButton: false, ShowRemoveButton: false, SelectableRow: true, SelectProperty: "Id" }

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james_kleinschnitz Cireson Dev, Product Owner Advanced IT Monkey ✭✭✭

November 2018 Answer ✓

You should look at the new Remote Managment Apps: https://cireson.com/service-management/#remote_management and the added integration into the new work item header to quickly gain access to user details.

5

Answers

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james_kleinschnitz Cireson Dev, Product Owner Advanced IT Monkey ✭✭✭

November 2018 Answer ✓

You should look at the new Remote Managment Apps: https://cireson.com/service-management/#remote_management and the added integration into the new work item header to quickly gain access to user details.

5

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